SHIPPING INFO

Shipping Information

Although we operate as an online platform, orders are processed and prepared 24×7.
Once placed, your order will be packed and dispatched through our preferred courier partners.

Delivery Timelines

• Orders may take up to 14 days from the date of order to be delivered.
• While delivery timelines are estimated and subject to courier operations, we make every effort to ensure customers receive their orders within the stipulated working days.

Please note that delivery timelines may vary due to factors beyond our control, such as location, logistics constraints, or unforeseen delays.

Order Confirmation, Tracking & Status Updates

Once your order is successfully placed, you can track the order status under the My Orders section on our website or app.

• You will receive an order confirmation via email and SMS after placing the order.
• Once the order is dispatched, a tracking link will be shared, allowing you to track your shipment in real time.

To ensure smooth communication and timely delivery, please make sure your contact number and email address are entered correctly at the time of checkout.

If you do not receive an order confirmation notification, please contact us through our Contact Us page:
🔗 https://includ.com/pages/contact