Includ Refund & Return Policy

Hassle-free returns within 7 days of delivery. Exchange is not available.

 

We are pleased to inform you about our Refund and Return policy. If you are not satisfied with a product or if there is any issue, you can request a return within 7 days of delivery (this period may vary by product; please check the item page at the time of ordering for specific details).

Return Requirements:
  • The item must be in its original condition.
  • Tags and packaging must remain intact.
  • The product should not have been used.
Non-Returnable Categories:
  • Accessories
  • Footwear
  • Innerwear
  • Toys & Games
  • Gift Collection items
  • Clearance Sale Items
  • Free Gifts
Once the item is picked, it will undergo a quality check. Upon approval, your refund or exchange will be processed in the next 24 - 48 hours. You are welcome to try on the product, but please take care to avoid any damage.

Refund Process:
  • Prepaid Orders: The refund will be processed into the same source account used to place the order.
  • Cash on Delivery Orders: You will receive a text message and an email on your registered email ID and contact number with a refund link. This link will be sent 24-48 hours after the items have been picked up.
We strive to ensure our customers love our products. If you need to return an order, please email us directly at support@includ.com.