Cancellation Policy

Customers can request order cancellations before the order is dispatched by contacting the Customer Support team through our Contact Us page: 🔗https://includ.com/pages/contact

• Cancellations can be requested in the following scenarios:
  • Order-level cancellation (entire order)
  • Item-level cancellation (specific item(s) within an order)
• Additionally, INCLUD reserves the right to cancel any order in cases of:
  • Stock unavailability
  • Pricing or catalog errors
  • Regulatory or compliance-related issues

Please note: Once a product/order is dispatched, we are unable to cancel it. You may request the courier to return your order once the delivery attempt is made, or you may receive the product and initiate a return as long as it remains in returnable condition.