What is Includ Refund, Return and Exchange Policy? How does it work?
We are pleased to inform you about our Refund, Return, and Exchange policy. If you are not satisfied with a product or if there is any issue, you can request a return or exchange within 10 days of delivery (this period may vary by product; please check the item page at the time of ordering for specific details).
Return and Exchange Requirements:
The item must be in its original condition.
Tags and packaging must remain intact.
The product should not have been used.
Non-Returnable Categories:
Accessories
Footwear
Innerwear
Toys & Games
Clearance Sale Items
Free Gifts
Once the item is picked, it will undergo a quality check. Upon approval, your refund or exchange will be processed in the next 24 - 48 hours. You are welcome to try on the product, but please take care to avoid any damage.
Refund Process:
Prepaid Orders: The refund will be processed into the same source account used to place the order.
Cash on Delivery Orders: You will receive a text message and an email on your registered email ID and contact number with a refund link. This link will be sent 24-48 hours after the items have been picked up.
We strive to ensure our customers love our products. If you need to return or exchange an order, please email us directly at support@includ.com.
